Frequently Asked Questions (FAQs)

We’ve designed successful trips for families with toddlers to 90-year-old great-grandparents. Each villa is carefully chosen to accommodate your specific group’s mobility needs and comfort requirements.

Picture this: While grandparents enjoy a private wine tasting on the villa terrace, parents might be taking a cooking class, and kids could be learning traditional crafts with a local artisan. We create flexible daily plans where family members can choose their perfect mix of together time and individual adventures.

Our definition of luxury goes beyond thread counts and infinity pools (though we ensure those details too). True luxury means:

• A villa that becomes your private sanctuary, perfectly matched to your family’s needs
• The freedom to create your own schedule, away from tourist crowds
• Space for everyone to come together or find quiet moments alone
• Access to exceptional experiences most travelers never discover
• Peace of mind knowing every detail has been thoughtfully arranged
• Most importantly: unhurried time with the people you love most

Absolutely – it’s standard with every booking. Your attentive and caring concierge is your local expert, there to help you navigate your travels with ease and make your stay more interesting.

Need a kid-friendly restaurant that grandmother will love too? They’ll guide you to those special spots that locals usually keep to themselves – the kind of places where they take their own friends when they visit.

Want help with transportation or translation? Looking for authentic local experiences? They handle it all. You’ll discover hidden gems that guidebooks miss, avoid overpriced tourist traps, and feel more connected to your destination – experiencing it like a welcomed guest, not an annoying tourist.

Out of 15 million vacation rentals online, we work with fewer than 500 properties worldwide. We start with beautiful family villas in stunning locations. Next we look for a WOW factor. Whether it’s a stunning view, unique décor, manicured gardens, gourmet kitchen, infinity pool, rare art — or a combination — we look for standout qualities.

Then each must pass an exhaustive 60-point inspection process covering everything from bed comfort to kitchen equipment to Wi-Fi strength. Including:

Location Verification

• Actual walking times to amenities
• Noise levels at different times
• Local area safety assessment
• Accuracy of “view” claims

Comfort & Quality

• Bed comfort and linen quality
• Kitchen equipment completeness & functionality
• Wi-Fi speed in all areas
• Pool temperature and maintenance

Service Standards

• Response time testing
• English-speaking staff availability
• Emergency procedures
• Local support network

We verify every property in collaboration with PlumGuide, creator of the world’s most meticulous villa vetting system. Only properties that pass three rounds of quality control make it into our exclusive collection.

A few recent examples:

• A private after-hours visit to the Sistine Chapel
• Helicopter flight for a quick round at an exclusive golf course
• A sunset yacht cruise with a marine biologist
• Exploring hidden Paris with a professional photographer
• Living on a working farm and participating in the olive harvest

The possibilities are endless, and every experience is tailored to your family’s interests.

While we don’t book flights, we handle everything else: private drivers, local guides, restaurant reservations, activity scheduling, and any special requirements. Your villa’s concierge is available to handle unexpected needs or last-minute changes.

Absolutely – and we’ll connect you with providers who specialize in high-value villa vacations. Their comprehensive policies cover everything from trip cancellation to medical emergencies, giving you complete peace of mind.

For prime properties and peak seasons (especially summer and holidays), we recommend starting 9-12 months ahead. This ensures you get the perfect villa and allows time to arrange those special experiences that make your trip extraordinary.

We offer seven levels of flexibility, from fully refundable to discounted non-refundable options. We’ll help you choose the best fit for your comfort level.

After 25 years of planning family trips, here’s what works:

• Plan one special group activity each day
• Build in plenty of downtime
• Include some meals at the villa
• Keep flexible about who does what
• Create opportunities for different generations to bond one-on-one

We’ll guide you through all of this during the planning process.

Our carefully vetted luxury villas typically range from $1,200-$15,000 per night, depending on location, season, and size. Most families invest $20,000-$60,000 in their villa vacation (not including flights).

Your Villa Match Fee Includes:

• Personal consultation and villa matching
• Detailed planning of your custom itinerary
• Local dedicated concierge service
• Access to our network of trusted local experts
• Emergency support throughout your stay
• Priority booking for high-demand properties

Ready to Start Planning?

1. Fill out the brief request form above
2. Schedule your personal consultation
3. Receive custom villa recommendations
4. Begin crafting your perfect family experience

Important: Limited Availability

To maintain our high service standards, we accept just 2-3 new clients each month. Currently scheduling consultations for trips 6+ months out.

The best villas book 9-12 months in advance for peak seasons (June-September, Christmas, New Year’s). If you’re considering a trip during these times, we recommend starting the planning process early.

Contact us at info@travelvillaguide.com or fill out the form above to begin.

Email support@travelvillaguide.com and we’ll ensure you get the answers you need shortly.